FAQ

Nicotine pouches are small, white pouches which you simply put under your lip instead of going out for smoke, for instance. The product is 100% tobacco free.

Our products typically contain nicotine, fillers, pH adjusters, stabiliser, sweetener and flavours. Apart from nicotine, our ingredients are widely used in food products.

Nicotine pouches is exactly how you use snus, you simply open the can and put one under your lip and the nicotine will be absorbed through your gum.

Our products are designed for recreational use, and for adults only. Most of our users are adults who want a safer kind of nicotine.

Our products are designed for recreational use, and for adults only. Most of our users are adults who want a safer kind of nicotine.

Of course! All our nicotine pouches are small, discreet and smoke-free, which means they can be used anywhere - meeting your boss, at the bar, or on a plane.

Yes. All our products are made up of three ingredients: vegan fibre base, nicotine and flavouring. Our products are enjoyed with a clear conscience.

Room temperature works great. Once you open the box though, it's best to use it within 5 days, otherwise the product starts to lose flavour and nicotine effect.

All of our orders are shipped from Hongkong and normal size orders will be delivered within 1-3 working days. Once your order is packed well send you an e-mail with tracking information.

Yes, as soon as we have packed your items you will receive an e-mail with delivery information and a link to Track and trace your parcel. You can also login to Your account and find information about your delivery.

If you have any concerns about your order, please contact our customer service team by sending an email to support@hifreshnic.com.